Extranet portals bundle communication and services to customers, partners and suppliers via a central web platform. The SAP-based VANTAiO Extranet Portal is a pre-configured and template-based solution that provides integrated access to information, documents and processes. Among other things, companies can provide information directly online, documents are easily exchanged. Customers, partners and suppliers receive a comprehensive self-service and can, for example, view orders and master data or execute order confirmations online. The direct connection to processes in the company ensures a professional continuity in the information and process flow.
Dedicated service and targeted cooperation with external partners are two of the most important keys to business success. An extranet portal presents all relevant information and applications in a clear and user-friendly way. Saving time while in the meantime increasing the quality. Thus, smooth interaction and cooperation across company boundaries becomes a reality.
Convince yourself of how you can improve your service with the VANTAiO Extranet Portal and lay the foundation for profitable cooperation.
Shorter response times by using live chat or commenting, clear overview of all contacts with direct contact, simplified project work through virtual rooms.
Flexible presentation of current news on various devices, all relevant information clearly presented.
Central and secure access to all relevant documents anytime and anywhere, role-based authorization system and various workspaces.
Increasing data and information quality through electronic processes and self-services such as view orders and master data, online order confirmations or tracking.
The users are external users who are not employees of the company. Continuous feedback mechanisms are rarely established. What is important to these users?
The use of the solution should be possible without in-depth introduction or training. Intuitive navigation, usability and look & feel are very important in the extranet.
Users expect typical web interfaces for application or transaction services in the extranet. SAP UI techniques from internal use (SAP GUI, Web Dynpro, ...) are to be checked for their use suitability.
Challenge: A lot of potential locations, Internet connection of the user plays a very important role. Good network performance (low data transfers, optimized requests on backend applications).
Depending on the nature of the extranet portal and the targeted target group, many device and browser classes must be taken into account for access. This is especially true for extranet solutions in the B2C area.
High security standards required, especially as a backend connection is required. Frequent external review (pen test, audits ...). Delegated administration of access shifts a (human) partial responsibility to the customer or supplier.
Users can register (optional: self-registration) and receive an authentication for special content (or download areas) or applications (shops / eCommerce, forms, reports) via your login.
Sub-segments of an extranet portal should often be visible to the public without authentication on the Internet. This can be a complete web presence, or just initial information or pre-printed pages for the actual extranet portal.
Exciting extranet solutions require a wide variety of content: static and dynamic web content, application integration, Pusk mechanisms, such as RSS or newsletter.
Mapped processes and information units in the extranet almost always have a counterpart on the intranet. This must be taken into account in the design so that a continuous process chain is created.
Your VANTAiO Extranet Portal makes communication and collaboration with customers, partners and suppliers easy. An extensive content package, supplemented by suitable modules, is immediately ready for use and can be extended as desired by request. So "perfect service" is not just a concept for you, but is lived consistently.
Convince yourself of how you can specifically gear your VANTAiO Extranet Portal to the respective target group – whether customers, partners, dealers or suppliers.
The VANTAiO workFrame provides the perfect framework for your extranet portal and makes communication with external users easy. Most important feature is its flexibility and adaptability to the respective contents.
The workFrame provides all the necessary functionalities in a clear way – and on varied, from the PC to the tablet to the smartphone. This way, you guarantee the best service and complete information.
The key to the success of an extranet portal is its user-friendly information and service offer. For this purpose, professional content, basic technological modules and integrated applications must work together optimally.
The VANTAiO portalManager provides the operators and contact persons from IT and the specialist departments with the simple maintenance of the extranet portal. With just a few clicks content can be created, structures modified or applications integrated into the extranet.
Perfectly tailored to your customers and business partners: All processes and information are clearly structured and regulated.
The optimal integration of all necessary applications is guaranteed by the VANTAiO workflowManager. Using standardized interfaces, almost any workflow engine can be integrated and then edited with the device of choice by a user.
Convince yourself of how you can optimize communication and processes with the VANTAiO Extranet Portal.
In your individual demo, we explain in a compact and clear way how the VANTAiO Extranet Portal can profitably support your company. Make an appointment now – for free and without obligation.
Do you have questions in advance? Contact Me.
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